Impressum

BÖRÖCZNÉ BOLLA Krisztina
Head of Marketing - Hévíz Tourism Nonprofit Ltd.
E-mail: bolla.krisztina@hevizmarketing.hu

Main responsibilities:

• Strategic compilation of the annual business and marketing plan, budget planning, and supervising implementation.

• Building and managing partner relationships, establishing professional collaborations.

• Directing marketing campaigns and communication activities, tracking and evaluating results.

• Developing tourism development and marketing strategies, conducting professional consultations, and keeping strategies updated.

• Contact management and coordinating cooperation with players in the NGO, municipal, and tourism service provider sectors.

• Coordinating city marketing tasks.

• Preparing and writing grant applications, and coordinating the professional implementation and administration of projects.

• Strategic supervision of digital presence and communication channels (website, social media, PR coverage).

• Market research, trend monitoring, and competitor analysis to support marketing activities.

• Ensuring the operation of the Tourinform Office jointly with the Head of Office.

• Foreign language skills: English, German

SCHUSZTER Klaudia

Information Assistant, Tourinform Hévíz
Email: heviz@tourinform.hu

Main responsibilities:

• Continuously gathering and keeping local and regional events up to date.

• Updating data in the National Tourism Data Provision Centre (NETA).

• Providing customer service duties for the Tourinform office.

• Informing visitors and handling guest complaints.

• Managing bicycle rentals.

• Maintaining statistics.

• Ensuring the continuous professional and operational functioning of the Tourinform office in accordance with the provisions of the name use agreement with the Hungarian Tourism Agency.

• Updating tourism information (e.g., opening hours, contact details, events) in the database.

• Organizing the continuous availability of printed and digital publications for tourists and service providers.

• Proofreading and language-checking printed and digital content.

• Foreign language skills: English, German

RÓZSA Levente

Informant, Cycling Experience Coordinator, Tourinform Hévíz
Email: heviz@tourinform.hu

Main responsibilities:

• Coordinating operational tasks related to the Tourinform office.

• Directing the continuous maintenance of bicycles.

• Recommending information, tour tips, and bike types to guests.

• Route planning for cycling guests in the region.

• Developing continuous improvement proposals based on statistics kept on cycling services.

• Representing Hévíz at professional training programs, particularly in the field of active tourism.

• Contributing to providing the highest possible guest experience in cycling tourism.

• Informing visitors and handling guest complaints.

• Sales of souvenirs.

• Managing bicycle rentals.

• Providing customer service duties for the Tourinform office.

• Maintaining statistics on visitor needs and services.

• Ensuring the continuous professional and operational functioning of the Tourinform office in accordance with the provisions of the name use agreement with the Hungarian Tourism Agency.

• Foreign language skills: English, German, Romanian