Within the framework of the quality assurance system operated by the Hungarian Tourism Agency, the performance of the Hévíz office not only exceeded the national average but also improved significantly compared to the previous year. The result is not just a percentage figure – it is proof that visitors arriving in the town are truly in the best hands.
Expert evaluations highlighted the excellence of the office from several perspectives: exemplary service during mystery shopping, the office’s own publications, the actively maintained municipal website, as well as the high number of guests personally assisted – all contributed to the success.
Alongside recognition came well-deserved rewards: the team received new office equipment, the opportunity to take part in a professional study trip, and further training possibilities.
Tourinform Hévíz: Where Information Becomes an Experience
The number of guests visiting the office far exceeds the national average – and this is no coincidence. The location is not just an information point but a true tourist experience hub: visitors leave with a smile, useful tips, event recommendations – or even with a rented bicycle – ready to continue exploring the town.
The bicycle rental service, for instance, is becoming more popular every year, showing clearly that guests enjoy combining active recreation with meaningful information.
Thanks to the Team
Behind the outstanding results, of course, stand dedicated professionals. Thanks go to every member of the Hévíz Tourinform team, who contribute day by day to ensuring that visitors return home with unforgettable experiences:
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Ildikó Lancz, Office Manager
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Klaudia Schuszter, Information Officer
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Levente Rózsa, Information Officer
Tourinform Hévíz is not just an information point – it is a place where visitors are welcomed with genuine attention, multilingual assistance, and professional expertise. We help with heart and knowledge!
